FAQ
We spend a 1/3rd of our lives sleeping and other 2/3rds are spent working and playing. Let us take care of the 1/3rd part of your life. By beginning with a great nights sleep for the 1/3rd we spend in the bed, our body's rejuvenate and recover to make our 2/3rds exceptional.
We are the mattress manufacturers. Third generation manufactures that has been in business for over 100 years. Every piece of a Lulu mattress, from the milled fabric and threads to the foam and even the boxes they ship in is made right here in America.
Delivered to your door within 3-7 business days. Customers be advised. Due to increased volume during certain times of year such as during the holiday season, there may be a slight delay. Please contact customer service by phone, email, or chat to inquire.
*Due to the increase in shipping from online orders due to Covid along with other capacity related issues and volume during the holiday season, shipments could be delayed. We appreciate your patience during this time.
Lulu is so confident that you will love your new mattress, that we give you 101 Nights to try it, RISK FREE, or we will refund your purchase and arrange for your mattress to be picked up at no extra charge to you.
Lulu has partnered with FedEX, one of the nation's oldest and most trusted carrier services, to deliver your new bed, right to your door.
Your new luxurious night's sleep will arrive condensed and rolled in a fashionable Lulu box. The box will measure 15" x 15" x 64"-or- 84".
Your Lulu mattress will arrive roll packed. This means it has been flattened and rolled into a long cylinder. Once rolled it is pressed into a thick plastic sleeve before going into a fashionable corrugated box for shipping.
All you have to do is open it and start sleeping with ease.
When you mattress arrives, carefully open the box making sure not to cut the mattress or plastic it is in. Once the box is open, slide the mattress out and place on top of your Lulu Foundation or box spring/platform bed. Using a pair of blunt end scissors or other cutting device without a sharp end, careful begin to cut open the plastic sleeve. BE VERY CAREFUL DURING THIS STAGE.
Your mattress is roll packed under extreme pressure. Once the plastic is completely open it will spring to life. It is recommended that you allow your new mattress at least 4-6 hours to breath and come back to life after being stuffed in a box. That way, the foam can fully recover and give you the best support possible.
Don't worry!! You DO NOT need to put your Lulu mattress back in a box
No. Lulu has designed its mattresses to be ONE SIDED. Unlike older model innerspring mattresses, Lulu's blend of premium materials such as Natural Latex, Nasa inspired Visco-Elastic Memory and Gel Infused Foams, are designed with not only comfort, but durability in mind.
The Lulu ION is an evolution in mattresses. Promoting better health through better sleep. The Lulu ION uses a Bioceramic Technology; microbic particles of quartz and other minerals, that is bonded to the threads of yarn on the subatomic level. The spun yarn is used to weave fabrics with properties that reflect Far Infrared Rays (F.I.R.).
These rays are naturally emitted by the body. When far infrared rays are reflected back onto the body, they are absorbed deep into the tissue. Vibrational resonance stimulates blood vessels, increasing blood flow. It also stimulates water molecules, pushing out toxins stored in fat cells.
F.I.R. (Far Infrared Rays) are naturally emitted by the body. When far infrared rays are reflected back onto the body, they are absorbed deep into the tissue. Vibrational resonance stimulates blood vessels, increasing blood flow. It also stimulates water molecules, pushing out toxins stored in fat cells.
Lulu ION's Bioceramic Technology is 100% natural and is made up of harmless, natural forming minerals from the Earth. Products categorized as Bioceramic and used in this manner have been recognized by the US Food and Drug Administration and a class of Medical Device.
Through Shopify's payment system you can securely pay with Visa, Mastercard, Discover, or American Express. You can also use Paypal to checkout. We are also partnered with Klarna to make sleeping more accessible to all.
All Lulu mattresses come with a 10 year Limited Warranty. Please review warranty details as prescribed under warranty section of this site.